Privacy Policy

The Pocket Jeweler (“we,” “us,” or “our”) operates thepocketjewelerfl.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices you have. The Site showcases our jewelry and lets you submit inquiries about custom designs, repairs, and gold or diamond buying — we do not sell products online, process payments on the Site, or require you to create an account.

Information you give us. When you submit an inquiry through the Site — for a custom design, a repair, or a gold or diamond evaluation — we collect what you provide: your name, your email address and/or phone number, your message, and any photos you choose to attach. The same applies if you contact us by phone, email, or in person.

Information collected automatically. Like most websites, our hosting provider automatically logs basic technical data when you visit — such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use this data in aggregate to understand how the Site is used and to keep it secure and fast.

We use the information described above to:

• Respond to inquiries you submit through our custom design, repair, and gold-buying forms
• Respond when you contact us about a piece, custom work, or anything else
• Operate, maintain, and improve the Site
• Protect the Site against misuse and security threats
• Comply with legal obligations

We do not sell, rent, or trade your personal information. We do not use your information for third-party advertising.

The Site uses only the technical cookies necessary for it to function (for example, session cookies used by our content management system for administrators). We do not use advertising or cross-site tracking cookies. You can control or delete cookies through your browser settings at any time.

The Site relies on a small number of service providers to operate:

• Hosting & content delivery — the Site and its images are served by our hosting providers, which process technical request data described above.
• Google Maps — our Visit page embeds a Google map so you can find the showroom. Google may collect data in connection with the embedded map under its own privacy policy.

Links to social platforms (such as Instagram or Facebook) take you to those services, which operate under their own privacy policies.

Technical logs are retained by our hosting providers for a limited period in the ordinary course of operating the Site. Inquiry submissions — including any photos you attach — are kept while your request is active and for a reasonable period afterward so we can follow up, and are deleted on request. Information you share with us directly is kept only as long as needed for the purpose you shared it.

Depending on where you live, you may have rights regarding your personal information — such as the right to know what we hold, to ask for a copy, or to request deletion. Because the Site collects so little, these requests are usually simple: contact us using the details below and we’ll help.

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time as the Site and our business evolve. The date at the top reflects the latest revision. Meaningful changes will be reflected on this page.

The Pocket Jeweler
30 W. Granada Blvd., Ormond Beach, FL 32174
386.275.1080
sales@thepocketjewelerfl.com